I do not think my test results are correct, what should I do?

Answer

Sometimes an individual may receive a different test result when they get tested at another testing provider e.g. someone receives a positive gonorrhoea test at SHL but then tests negative for gonorrhoea when they attend a sexual health clinic in person. These are called discordant results. Discordant results can be due to a number of reasons which are detailed below. If you are concerned about receiving a discordant result or are unsure whether you should receive treatment or not, please contact the clinical team at SHL on 0208 191 0222.

Still have questions?

Can't find the answer you're looking for? Please contact us using one of the following options.