Where is my treatment order?

Answer

On a weekday, our clinicians aim to assess your consultation within 1 hour. At the weekend, they aim to do this within 4 hours. After a clinician has assessed your consultation, there are 3 outcomes:

1. You are prescribed treatment
2. You are asked further questions (check your messages)
3. You are signposted to a more suitable service to meet your needs.

Whatever the outcome, you will receive an email and a message in your Patient Record.